Miami Beach, FL, United States
Mar 17, 2020
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
About This Employer
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2201 Collins Avenue
325 Room Hotel
Just steps away from the Atlantic Ocean, **MEMBERS ONLY**SIGN UP NOW***. offers a cutting-edge oasis in the cosmopolitan heart of South Beach. Iconic design and swaying palms set the stage for an unforgettable experience, where the pulsating worlds of music, fashion and design meet contemporary luxury. Swing open the guest room door to discover the largest guest rooms in South Beach, each room boasting its own private balcony and striking ocean views, unlike any other hotel in South Beach. The signature Whatever/Whenever team is at each guest’s service to provide whatever, whenever. Residences and guest rooms range in size from 574-square-feet to more than 3,000-square-feet with nine-foot ceilings and expansive glass balconies that allow for unparalleled views of South Beach and the glistening Atlantic Ocean.
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