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Job Details

BHLDN Stylist - 1622 W End Blvd. St. Louis Park MN 55416 91821

Location
, MN, United States

Posted on
May 14,2019

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The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Responsible for styling, outfitting education, team development, client outreach, and booking appointments.
REPORTS TO: BHLDN Shop Manager & BHLDN Shop Supervisor
CUSTOMER EXPERIENCE
Influence:
acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the BHLDN customer  
Customer Connection: 
drives a selling culture that demonstrates extraordinary service by providing individual attention through styling and outfitting recommendations
Store Technology:
utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate education, clienteling, and brand focuses through tech
LEADERSHIP TEAM MANAGEMENT
Inspire & Motivate:
inspires team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others
Team Player:
collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Sales Leader:
partners with shop leadership team to lead service and selling strategies to impact individual and monthly shop goals 
VISUAL BUSINESS OPERATIONS
Operations and Visual Support: 
assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
Entrepreneurship:
assesses BHLDN styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience
Awareness:
adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
COMMUNICATION RELATIONSHIPS
Share Knowledge:
participates in store communication and fit sessions; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspires the internal and external customer 
Build Relationships:
builds and maintains productive partnerships with store leadership and team providing global insight regarding customer feedback and product assortment
Provide Meaningful Feedback: 
provides store and departmental insight related to the customer experience and communicates to BHLDN leadership team; participates in district forums when applicable
Client Connection:
fosters ongoing relationships with clients through outreach & networking, appointment generation, service follow-up, and engagement through store events
PREFERRED SKILLS REQUIREMENTS
 Anthro and BHLDN brand fan
Experience in customer service and clienteling
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Builds relationships naturally, embraces individuality, and diversity
Confident and creative
Exhibits clear written and verbal communication skills
Ability to thrive and multi task while leading a high touch service environment
Sound like a good fit?
If you are ready to be a pare of a team of positive, dynamic individuals, please apply on-line. We look forward to reviewing your unique qualifications. You can learn more about BHLDN and all URBN brands at  ****Benefits
As a BHLDN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more!
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

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