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Job Details

Licensed Esthetician

Company name
The Langham

Location
New York City, NY

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Profile

PRIMARY OBJECTIVE OF POSITION:

Primary responsibility is to provide Spa services to guests/visitors/members in a timely, courteous and efficient manner. Escorts clients to and from treatment rooms, attending to any immediate needs throughout Spa visit. Assist in providing information to any inquires, helps to coordinate all guest requests for services and maintain impeccable cleanliness of Spa.

RESPONSIBILITIES AND JOB DUTIES:

Maintain complete knowledge of: All hotel features / services, hours of operation

All Salon & Spa services

Spa products

Fitness Center programs

Scheduled daily group activities

Maintain complete knowledge and comply with hotel and departmental policies and procedures

Set up workstation with necessary supplies and maintain supplies

Notify supervisor of any safety hazards

Escort guest to and from treatment

Educate guest on the theme of the room

Inquire about any contraindications before beginning service

Insure guest comfort and safety throughout treatment

Begin and end Spa treatments on time

Handle guest complaints by following the instant pacification procedures

Use spa products provided by Chuan Spa

Follow Standard Operating Procedures for each treatment without deviation

Offer guest juice, water, heated neck pillows when not in a treatment

Assist with cleanliness of all spa areas including all locker rooms

Dispose of any dirty linens to the proper area

Insure room is immaculate at all times (tables draped, counters and products clean)

Place bracelet on door whenever in a treatment; remove when not in the room

Turn in tickets after each treatment; any paperwork is to be done in employee designated areas

Provide neat, legible payroll records in a timely manner

Attend all required meetings and training sessions

Ability to physically perform all spa treatments

Required performing 5 complimentary treatments per month (per training, sales & promotions, etc.)

PHYSICAL DEMANDS:

Requires walking or standing to a significant degree.

Ability to lift 20 lbs.

SPECIAL SKILLS REQUIRED:

Ability to give a timely Spa service

Knowledge of draping procedures

Ability to focus on guest needs

Ability to remain quiet during treatment

Ability to promote positive relations with all individuals who approach the Spa

Ability to perform job functions with minimal supervision

Ability to maintain confidentiality of all guest information and pertinent hotel data

Knowledge of and ability to sell Spa products

Knowledge of a variety of facial services

Ability to keep room and all Spa areas clean

Detail oriented

EDUCATION REQUIRED:

High school graduate preferred.

EXPERIENCE REQUIRED:

One year experience in similar position in hospitality industry preferred.

LICENSES OR CERTIFICATES:

Certification from a recognized Beauty School in Skin Care

Certification in waxing services

Certification in Color Cosmetic application

NYS License

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About This Employer

The Langham, New York, Fifth Avenue

400 Fifth Avenue

New York

, NY

10018

Telephone

(212) 695-4005

Reservations

(212) 613-8630

Website

www.langhamhotels.com


Managed by

Langham Hotels and Resorts

234 Room Hotel

www.langhamhotels.com


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Managed by

Langham Hotels and Resorts

HOTEL AT A GLANCE

Historic museums, legendary attractions, celebrated entertainment, and award-winning dining establishments. There’s a reason why New York City is the city that never sleeps. Nestled in the city’s most coveted district, Midtown Manhattan, a limestone tower that soars 60 stories into the sky. Located between Bryant Park and the Empire State Building, discover sharp metropolitan style that embodies the dynamic spirit of the city.

ROOMS AND SUITES

Contemporary luxury. Urban sophistication. 214 residentially-styled guest rooms and suites designed to relax, inspire, and surprise. Each furnished with indulgent amenities such as Swedish Duxiana beds and large marble-clad bathrooms with rainfall showers. Many  highlighted by views of the iconic Manhattan skyline that is framed by the oversized glass windows.

DINING

A chic setting with Riviera inspired cuisine and an artisanal cocktail bar, Altamarea Group’s Michelin-starred Ai Fiori, translated to “among the flowers”, offers a menu of Italian and French Riviera-inspired cuisine. Enjoy an elegant fine dining experience inside the main dining room or relax with an artisanal cocktail at Ai Fiori’s contemporary bar.

FITNESS

Strengthen your body. Soothe your soul. Stay healthy and relaxed even while travelling. Our Fitness Centre is equipped with state-of-the-art technogym equipment and you may request a personal trainer to help maximise your workout.

MEETINGS AND EVENTS

Events that will inspire, complemented by dazzling New York skyline views. 7,500 square feet of flexible meetings, events, and weddings space. From large business conferences and vibrant fashion shows to grand galas and small cocktail parties, a place for every occasion. An experienced planning team to assist in advising and coordinating, and ensuring your event is ultimately successful.

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Company info

The Langham
Phone : 212) 695-4005

Company Profile

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