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Job Details

Beauty Advisor

Orland Park, IL

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Job Description

To carry out all functions necessary in providing exceptional customer service, suggesting products to customers and merchandising in the cosmetic department. To carry out all cosmetic-related duties delegated by the Store Manager.

Required Qualifications

Must be at least 16 years of age

Must have the ability to perform the following tasks:

Customer Service/Sales Building

Greet all customers who enter the department using Eyes, Hi’s and Help at all times

Develop relationships with customers to promote repeat customers and build sales

Assist customers with questions, problems and complaints

Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs

Suggest additional products and services to customers

Maintain customer confidentiality


Train new cosmetic crew members

Complete all necessary training and certifications for the Beauty Advisor position

Obtain all communication relative to the department from Store Manager (minimum weekly)

Utilize all communication and organizational tools available

Complete “Beauty Care Department Walkthrough” on a weekly basis

Update the Beauty Care Binder as directed

Organize and maintain Beauty cycle sign box

Organize and order Beauty supplies

Lift 35-40 pounds

Educate self on Beauty Care products

Give feedback regarding the category to Manager and Beauty Advisor Coordinator

Follow all Loss Prevention measures

Lead and participate in cosmetic planogram teams


Perform ordering procedures in the cosmetic category based on Area/Region guidelines

Assist Store Manager in ordering promotional merchandise

Put up the delivery in the cosmetic department

Work all overstock and basic/regularly carried pre-packs to homes prior to ordering

Order product for seasonal times of the year based on Region/District trends

Face and dust the SSU regularly

Price/date code new pre-packs

Work overstock and regularly carried items into the homes

Remove old non-regularly carried product for return or markdown

Review pre-packs weekly for proper signing

Utilize signing and Point-of-Purchase materials

Re-merchandise power wings/j-hooks

Fill in permanent power wings/j-hooks

Department Maintenance

Face and dust the department daily (i.e. ensure merchandise is in proper location, clean base shelves, etc)

Process product withdrawals as needed

Complete planograms and updates, ensuring correct planogram size/version

Ensure price accuracy in the cosmetic department

Take action based on “Weekly Management Bulletin” and company directives

Maintain color chips, cabinetry and fixturing

Maintain fragrance testers and special testers signing (NY stores)

Maintain front runners, POS labels and inventory control clips

Pull and process damages as needed

Communicates fixture needs to Beauty Advisor Coordinator

Preferred Qualifications

Previous retail experience


High school diploma or equivalent preferred

Business Overview

CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at ****
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Caremark at mailto:****

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