Description Job Overview: The Cosmetic Beauty Advisor is responsible for building and maintaining relationships with customers as well as driving sales to increase cosmetics department sales while delivering a consistent trend driven playful experience. The Cosmetics Beauty Advisor demonstrates treatments, make-up and beauty products, offers expert advice along with up-to-the-minute trend events, and keeps up the theater and excitement programmed on a weekly basis. Essential Functions: u2022 Be proficient in POS and MPOS systems including Search and Send, and B*connectedu2022 Proactive in engaging the customer in using devices and technology to enhance the shopping experience.u2022 Achieve sales goals while displaying prompt, courteous, knowledgeable and professional customer service.u2022 Take initiative to present and sell merchandise in a professional and proficient manner through product knowledge of multiple brands.u2022 Greet all walk-in customers promptly delivering friendly and attentive service.u2022 Develop and grow clientele through inter-sell with other families of business.u2022 Understands the merchandise - the features, advantages, and benefits. u2022 Remain current and knowledgeable on register systems.u2022 Personally work with clients to deliver/develop sales and customer loyalty.u2022 Focus on customer wants within total shop.u2022 Proactively seek opportunities to recommend creative strategies to improve service/sales.u2022 Participate in execution of 1-3 shop events per season.u2022 Recommend proprietary credit to all customers to meet company standards.u2022 Use tools and processes to support and educate clients to elevate customer experience.u2022 Establish and maintain high department standards: neat, clean, and organized wrap stands, stock areas, and non-sell areas. u2022 Establish and maintain high merchandising standards for shop fixtures as well as displays and testers.u2022 Adhere to stockroom standards, shortage control, and compliance procedures.u2022 Participate in physical inventory of stock as requested, fill in stock as necessary and work with team to reset floor throughout the year.u2022 Responsible for timely fulfillment of daily store to door and dot com orders.u2022 Ensure highest hygiene standards are adhered to.u2022 Perform these functions in an efficient manner, as directed by the Supervisoru2022 Regular, dependable attendance and punctuality Qualifications: Education/Experience: u2022 High School degree or equivalent.u2022 Previous selling experience is required, preferably in cosmetics. Communication Skills: u2022 Excellent written and verbal communication skillsu2022 Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: u2022 Basic math functions such as addition, subtraction, multiplication, and division.u2022 Ability to use a calculator. Reasoning Ability: u2022 Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: u2022 This position involves constant moving and standing.u2022 Involves standing for at least two consecutive hours.u2022 Involves lifting at least 30 lbs.u2022 May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.u2022 May involve reaching above eye level.u2022 Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: u2022 Superior organizational and time management skillsu2022 Must be able to multi-task in a fast-paced environment.u2022 Must be able to build relationships and influence others. u2022 Must possess a thirst for knowledge.u2022 Ability to collaborate and function as a member of a team.u2022 Must possess a strong sense of urgency.u2022 Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: u2022 Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job description is not all inclusive. Macyu2019s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.