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Part Time Associate

Location
Natick, MA

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**MEMBERS ONLY**SIGN UP NOW***. is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! JOB PROFILE: SALES ASSOCIATE APRIL 2014 JOB PROFILE: SALES ASSOCIATE PAGE 1 REPORTS TO: Management Team DIVSION: Retail To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. MAIN JOB OBJECTIVE SALES GENERATION ESSENTIAL JOB RESPONSIBILITIES u2022 Meet sales goals u2022 Utilize the elevated levels of sales and service to maximize sales performance u2022 Demonstrate an in-depth knowledge of the merchandise u2022 After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction u2022 Comply with all sales related policies and procedures u2022 Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE u2022 Provide the highest level of customer service u2022 Build and maintain repeat clientele; utilize client book u2022 Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS u2022 Keep selling floor and merchandise neat, organized and stocked u2022 Assist in the maintenance of all inventory in the stockroom and on the selling floor u2022 Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. u2022 Participate in inventories u2022 Comply with all Point-of-Sale policies and procedures u2022 Properly execute all relevant register functions u2022 Adhere to work schedule, inclusive of time and attendance u2022 Participate in all relevant training and development seminars, programs and meetings as directed by store management Minimum 2 years retail experience. We are an Equal Opportunity Employer M/D/F/V

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