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Job Details

Creative Services Manager - Pluck

Location
Austin, TX, United States

Posted on
Aug 04, 2013

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Creative Services Manager – Pluck Austin, TX Demand Media (NYSE:DMD) informs, entertains and connects millions of people every day. Through a portfolio of vertical web properties reaching more than 100 million monthly visitors, a global network of digital partners, and a breakthrough content studio, Demand Media publishes what the world wants to know and share. Join the company that is shaping the future of media – how it’s created, consumed and shared. A key pillar of Demand Media is Pluck.  Pluck is an award-winning (e.g. Forrester 5-star rated), Austin-based customer interaction platform. More than 650 brands and retailers – including Target, Whole Foods, Southwest Airlines, Redbox, Uniqlo, Barnes & Noble, Ford, Kraft, Mattel and Nike – have built engaging social experiences on their own websites using Pluck. Global brands like these, all of them in the digital forefront, choose Pluck for its versatility, which allows them to fashion online customer journeys that are tailored to their unique audiences and is tuned to their specific business objectives.
As Pluck’s Creative Services Manager you will be instrumental in conveying Pluck’s value to this select, and very selective, marketplace:

You will own Pluck’s visual brand, and will help us to push it forward in a very competitive and design-intensive sector of the software industry
You will deliver beautiful graphics, photography, images, icons, presentations, product experiences and more
Your work will be seen by tens of millions of people monthly on huge third-party websites
You will help our marketing and sales teams convey complex technology concepts in simple ways, while leading some of the world’s most innovative digital marketers to consider possibilities they’d never imagined

You’ll also touch virtually every part of our business:

You will collaborate daily with product management, services, sales and marketing peers on the Pluck team and empower them to effectively and efficiently create great work
You’ll have an opportunity to influence the Pluck end user experience through product design
You will be responsible for the experience we offer to our own clients on pluck.com

If you’re a designer who loves to implement, who is attuned to the business value of every design project, who is a geek at heart, who loves the idea of helping to redefine how brands and their customers interact, this is the role for you. Our team is vibrant, empowering, communicative and fun. Our offices are in Austin, TX off of South Congress (where the cool kids are). We’re in what was once Willie Nelson’s Austin Opera House. And yes, we’ve preserved the stage and we’re surrounded by life-sized photos of the amazing musicians who played there. Walking to Hopdoddy’s, Doc’s, Home Slice and the Continental Club could be a daily event for you. Responsibilities:

Own the visual identity of the Pluck brand
Deliver rich digital experiences via a variety of mediums
Rapidly produce wireframes, mockups, and concepts
Create photography, videos, icons, graphics and more; source best in class materials from other creative leaders where appropriate
Develop new visual frameworks to articulate ground breaking concepts
Transform websites, presentations, product interfaces and other company assets into beautiful, informative, actionable experiences
Collaborate with marketing, services, product and sales leaders (internal customers)

Requirements:

Bachelor's degree in related field
3-5 years of experience in UI, UX and graphic design, preferably for a software and/or media company
Passion for art, design, color, flow, patterns and more
Extreme attention to design detail
Ability to conceptualize innovative concepts; capability to implement design ideas
Strong CSS, HTML, JavaScript, SEO and other web skills
Comfort in MAC and PC environments
Expert in Adobe Photoshop and Illustrator; other tools a plus
Readiness to wear a creative director’s hat some of the time, and a production hat most of the time

Company info

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